At MyPassion (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website [www.mypassion.ca] (the “Website”), purchase our products, or interact with us in any way.
This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Ontario, Canada.
1. What Information We Collect
We collect the following types of personal information when you interact with our Website or services:
a. Information You Provide:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely through third-party payment providers)
- Order history
- Health information (only if voluntarily disclosed for product guidance)
b. Automatically Collected Information:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
- Cookies and tracking technologies (see Section 6)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchases or inquiries
- Provide customer service and support
- Send you promotional materials (if you've opted in)
- Improve our Website and product offerings
- Comply with legal obligations
We do not use your personal information to make automated decisions or profiling.
How We Share Your Information
We do not sell or rent your personal information. However, we may share it with trusted third parties for the following purposes:
- Payment processing (e.g., Stripe, PayPal)
- Shipping and delivery partners
- Email marketing platforms (e.g., Mailchimp – only with your consent)
- IT and website service providers for hosting and security
- Legal authorities when required by law or in response to legal processes
All third parties are required to protect your data and comply with applicable privacy laws.
4. Your Rights
Under PIPEDA, you have the right to:
- Access your personal information
- Correct inaccuracies in your personal information
- Withdraw your consent at any time (subject to legal or contractual restrictions)
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, please contact us at [info@mypassion.ca].
5. How We Protect Your Information
We use reasonable physical, organizational, and technological safeguards to protect your personal information, including:
- SSL encryption for data transmission
- Secure payment gateways
- Limited access to personal information internally
- Regular system and security audits
Despite our efforts, no data transmission or storage can be guaranteed to be 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may impact your user experience.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
9. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after such updates constitutes your consent to the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
📧 Email: info@mypassion.ca
By using our Website, you agree to the terms outlined in this Privacy Policy.
Effective Date: September 16, 2025
Last Updated: